University Support Services
Office of Educational Support Services
Sears Hall, Room 470
216.368.5230
More information
The Office of Educational Support Services (ESS) offers academic counseling and advising, seminars, tutoring, computer-assisted instruction, diagnostic testing, and peer-helper programs. ESS helps Case students understand their individual learning strengths and improve skills for academic success. ESS also coordinates the provision of accommodations to students with permanent and temporary disabilities. Judith Olson-Fallon is the director.
University Health Services
2145 Adelbert Road
216.368.2450
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The University Health Service provides treatment on an appointment basis for a variety of primary care needs. Providers within the service include physicians, nurses, and nurse practitioners who staff the ambulatory medicine clinic as well as the various specialty clinics (dermatology, women’s health, allergy). The service provides comprehensive diagnostic, therapeutic, and educational resources for all registered students. Appointments are available on weekdays from 8:30 a.m. to 4:30 p.m. (Thursdays – 9:30 a.m. to 4:30 p.m.) by calling 368-4539. Evenings and weekends, on call telephone service for emergency assistance is available by calling 368-2450. All services and records are confidential. Only the student and the professional staff of the University Health Service have access to the medical records. On request, a brochure is available that describes the University Health Service.
University Counseling Services (UCS)
201 Sears Library Building
216.368.5872
Center for Collegiate Behavioral Health (CBH)
2nd Floor Health Services
216.368.2510
Emergencies: After Hours, Weekends & Holidays
216.844-8892 (ask to speak to University Counselor on Call)
More information
University Counseling Services (UCS) and The Center for Collegiate Behavioral Health (CBH) assist students in their transition to medical school and to changes in their personal and social lives. The staff is composed of psychologists, psychiatrists and social workers who provide confidential individual and group counseling, psychotherapy and/or medication management for behavioral health concerns. The UCS & CBH also offers couples counseling for medical students and their spouses or partners.
UCS/CBH Staff adheres to strict professional standards of confidentiality, which are essential in developing trust. We do not disclose any information to any other party (e.g. faculty or parents) without written permission except at times of imminent danger. To schedule and appointment or, when urgent care is needed, contact University Counseling Services in 201 Sears Library Building at 216-368-5872.
The UCS also offers:
Assessment for Learning Difficulties and Academic Accommodations
Support groups for Spouses & Partners of Medical Students
Recovery Groups (AA & SMART) & The Recovery House: a community for students in recovery from alcohol or other drugs
Anxiety and Stress Management Services
Healthy Sleep Clinic
Collaborative Wellness programs for Medical Students
Collaborative Wellness Program: Consultation & Advice
The Wellness Program, in conjunction with the Office of Student Affairs, promotes discussions and activities for medical students focusing on health and wellness. For more information contact your Society Dean, Jes Sellers, PhD psychologist or Joy Willmott, LICDC at the UCS at 368-5872.
The Wellness Program also offers personal assistance for medical students struggling with substance abuse and/or emotional difficulties. Advice on how to help a friend in crisis is also available. All conversations with Dr. Sellers or Joy Willmott, LICDC will be considered confidential.
Emergency calls to 216-844-8892 will bring assistance to a medical student on a 24-hour, daily basis including holidays (also see University Counseling Services listed in this directory).
Outside Services and Medical Plan
More information
Services not provided in the physical facility of the University Health Service will be requested from outside providers, usually University Hospitals of Cleveland, its laboratories, and its staff. Such services include x-rays, consultations with specialists other than those on the University Health Service facilities.
Coverage for those services provided outside the University Health Service might be available through the Case Medical Plan. This plan is a supplement to what can be offered within the University Health Service. Within certain stated limits, the Medical Plan covers the cost of hospitalization, outpatient medical expenses, physician fees, anesthesia, ambulance service, and prescriptions. Students are billed directly for services not available within the University Health Service.
Payment of such services will be made by the Medical Plan up to the limits provided by the plan. The student is responsible for initiating claims. Claim forms are available at the University Health Service for students to complete and submit for payment. Assistance is available during regular clinic hours.
All registered students are automatically enrolled in the Case Medical Plan. The Medical Plan fee is automatically billed each semester (fall and spring) at the time the student registers. Coverage during the spring semester extends through the summer until mid-August. Students who are enrolled in comparable insurance plans may waive the Medial Plan online. Once submitted, waivers are irrevocable for that semester. A brochure is available for an explanation of the Medical Plan coverage. Dependents (spouses and children) of students are not eligible for care at the University Health Service. However, the University does offer an optional medical coverage plan for dependents (spouses and children) of students.
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