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ACCESSING THE CASEMED NETWORK & OTHER RESTRICTED WEB-BASED RESOURCES AT THE SCHOOL OF MEDICINE

Introduction

Most of the instructions for connecting to the Case network can be found at the ITS Help Desk. Then click on the Help link at the top of the page.

The Main Campus Help Desk (ph. 216-368-4357) can help you with instructions on how to connect your computer to the Internet and the Case network.

Please Note: If you have a new Case Network ID or Affiliate ID please fill out an eCurriculum Access Form

WR2 curriculum (Year I eCurriculum), Years II, III & IV eCurriculums

To connect to either eCurriculum, please login with ONLY your Case Network ID or Affililiate ID and password.

Known Issues and Problems

If you have problems, please review the list of known issues and solutions that we have listed below.

  • If you use America Online, do NOT use the default AOL web browser to connect to any School of Medicine restricted page.You can connect to the Internet with AOL, then start up Internet Explorer and connect to one of our web pages.
  • Make sure the you are using http 1.1 settings in Internet Explorer. You can find this under the Tools, then Internet Options menu and then under the Advanced tab. Scroll down until you find the "HTTP 1.1 settings" heading. Then make sure that "Use HTTP 1.1" has a check mark next to it.
  • Macintosh users should be running OS X version 10.4 or newer and using the Safari web browser (v2.0 or newer).
Still Having Problems?

If you have trouble, please contact the Case ITS Help Desk at 216.368.4357